Frequently Asked Questions (FAQ)

Our lower prices are possible because we acquire digital licenses in large quantities, enabling us to avoid the extra costs tied to traditional retail packaging. Unlike boxed products—which often come with DVDs, printed manuals, packaging, and shipping fees—our digital licenses are delivered online. This streamlined approach eliminates unnecessary overhead, so we can pass the savings directly on to you.

Absolutely! All of our product keys are 100% genuine and legally sourced. Each key is thoroughly verified and designed to activate directly through the official Microsoft servers, ensuring you receive legitimate and fully functional licenses for your software. We take pride in delivering authentic products so you can purchase with confidence.

Orders are typically processed within one hour, so you can expect to receive your product key quickly. In rare cases, it may take up to 24 hours for delivery, depending on order volume or additional verification requirements. We always strive to get your digital products to you as fast as possible and will keep you updated throughout the process.

While delays are extremely rare and we take pride in maintaining sufficient stock, unforeseen technical issues can sometimes occur. If we are unable to deliver your product key within 24 hours, we will promptly notify you and work to resolve the issue as quickly as possible. You will also have the option to request a full refund or choose an alternative solution if you prefer. Your satisfaction and peace of mind are our top priorities.

No need to worry! If your product key fails to activate, simply reach out to us and we’ll promptly provide you with a replacement key at no extra cost. Our support team is always ready to assist you and ensure you receive a working product. Your satisfaction is our commitment.

For full information, please click here to view our Refund Policy. If you have any questions or need assistance, our support team is always here to help.

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